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ReverseVision, Stratmor to measure consumer satisfaction with HECMs

SAN DIEGO, Calif., June 13, 2017 (SEND2PRESS NEWSWIRE) — ReverseVision, the leading technology provider for the reverse mortgage industry, has formed a partnership with ubermortgage Inc. to support the budding lender’s increasing demand for home-equity conversion mortgages (HECMs) with its RV Exchange (RVX) loan origination technology.

Mortgage and Finance News: (SAN DIEGO, Calif.) ReverseVision, the leading provider of technology and training for the Home Equity Conversion Mortgage (HECM) industry, today announced it is partnering with leading mortgage industry advisory firm STRATMOR Group to develop the first-ever HECM borrower satisfaction benchmark as part of STRATMOR’s.

This article offers a primer on measuring customer satisfaction. Create a Customer satisfaction survey: designing and delivering a customer satisfaction survey is challenging for organizations that lack a formal research function. It is incumbent upon the customer service professional to design a clear, easy-to-use survey that measures the.

One school of thought believes that the industry should not push back publicly against the government regarding regulation, and that we have to advocate for ourselves "behind the scenes" lest the.

STRATMOR Group’s MortgageSAT is the mortgage industry’s only Borrower Satisfaction measurement tool that: MortgageSAT is much more than merely a Borrower Satisfaction survey program. It is a powerful management tool that gives lenders the information they need to manage and improve the borrower’s experience.

March 22, 2017 (SEND2PRESS NEWSWIRE) – ReverseVision, the leading provider of software. and provides customers access to hundreds of mortgage products, including HECMs. “A HECM loan can be a great.

A major forward-mortgage consulting firm recently took a deep look into the potential diversification through reverse products – and ended up wondering what top players are waiting for. Much like Home Equity Conversion Mortgage originators, forward players are struggling, according to the report from the Greenwood Village, Colo.-based STRATMOR Group: With fixed interest rates on [.]

Mortgage application volume drops on less purchase activity The application data is not adjusted for seasonal variations. "With a strong job market, rising wages and lower mortgage rates, housing demand remains strong, as shown by the solid 7 percent growth in.

ReverseVision and STRATMOR Group just unveiled the MortgageSAT program, which surveys HECM borrowers on all aspects of their origination experience to provide lenders with deeper insights into.

measuring customer satisfaction; n Tools and resources for measuring customer satisfaction. In the past, King County has assessed customer satisfaction in a variety of departments and programs. However, past assessments have used differing measurement methods and tools. Accordingly, these guidelines will help

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